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Frequently Asked Log In Questions

What is my User ID?

Your User ID is what you will use to access the Missouri State Employees Self-Service Portal on your return visit to the site.  It will be important to remember your new User ID and password so that you don’t have to re-register when you return.

You may enter any of these identifying items as your Online ID:

• Your email address
• Your Active Directory Domain/User ID which you use to logon to the state network
• Your Online ID (any word or combination of letters, numbers, and characters established by you) – see below

How do I establish my own User ID?

If you prefer not to use your email address or Active Directory ID as your User ID, you may establish your own unique User ID when you register.   Use this guide when creating your new User ID:

• Your User ID may contain a combination of 6-30 numbers, letters and characters.
• 9-digit numbers resembling your Social Security Number are NOT allowed.
• Your User ID must be unique.
• Your User ID cannot be the same as your password.

I don't know my net pay from my last paycheck.  How can I find it?

Net Pay is your take-home pay--the amount that is deposited into your specified account or the paper check some may receive.  Net Pay is your Gross Pay less any deductions.

If you participate in direct deposit, you can obtain your Net Pay information from:

• your most recent bank statement,
• your bank’s online banking system, or
• contact your bank directly.

If you have a Pay Card, you can contact the toll-free number on your card to obtain recent transactions including recent deposits to the card.